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01766 522 615   Staff Login

Frequently Asked Questions

Can we take mum or dad out?

Yes, we encourage this as much as possible.

Can we bring in some personal items for our room?

Defintley, we encourage this as it helps people to recognise their room.

Do the residents have activities?

We have an in-house activity co-ordinator who creates activities according to peoples individual interests.

We encourage everyone to participate however they have the right to refuse participation.

How will you manage personal care for my relative when they refuse it?

Unless urgent we simply wait for the right moment. This may be at a very random hour but if the mood allows we make the most of it.

Can we bring pets?

Unfortunately not but family & friends can bring in pets to visit.

Are there stairs?

Yes there are stairs, we also have a lift to all floors.



If you have an question please get in touch - we are happy to help!

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